Seras IT is hiring a new IT Technician!
Seras LLC is seeking a clean-cut, personable, organized candidate who is eager to build a professional career in the Information Technology Industry. Seras is growing its operations in the greater Columbia SC market and both Level 2 and Level 3 positions are available.
Level 3 (Primarily network and Domain Management)
Coordinate and administer enterprise system support for customers in a broad array of industries working with multiple operating systems and network configurations. Assist with the engineering design, build, install, and implementation of both local and cloud-based systems. Occasionally provide direct customer support across a variety of user levels including some Level 1 or Level 2 assistance OR strategic consulting services. Troubleshoot escalated complex problems related to both hardware and software issues, monitor existing system performance, and ensure security compliance.
Minimum Qualifications: Bachelor’s degree in Information Technology Systems or related field and one year related work experience OR high school diploma and 5 years of work experience.
Salary Range: $44,000-64,000 Annually
Level 2 (Primarily workstation, printer, and basic network support)
Provide direct customer service via both on-site and remote support for Windows machines and connected network devices. Assist with the installation or new and existing equipment, troubleshooting connectivity issues related to PC’s, printers, scanners, and other end-user devices. Support Level 1 and 3 technicians with cabling services, service requests, and other projects. Provide front line representation of Seras to the Columbia SC area.
Minimum Qualifications: High school diploma with a minimum of 3 years in the business service, sales, or retail industries OR Bachelor’s degree with a minimum of 1 year of related experience.
Salary Range: $22,000-42,000 Annually
To apply email your resume to info@serasrecords.com.
