Let our Team Manage everything “Tech” within your Business
Planning an office move? We’ll handle the tech, you handle the furniture…
Need help getting a new computer, adding printers, or any other general service requests? call, text, email, or request online 24/7…
Need to work with a new phone vendor or a new internet provider? Just let us know and we’ll handle it…
Investing in some new software to help streamline operations? Just ask for one of our engineers and we’ll liaison with the new vendor for you…
Need some new data cables installed for new offices? Just tell our Coordination Team and it’s done…
Exploring audio/video options for your conference room? Let us partner with the right specialist and build options for your team…
In Addition to Our Top-notch Customer Service…
Peace of Mind with regular reporting for security, backups, and email management
Pro-active Management with Monthly Performance Assessment Visits
Budget and Investment Planning with Semi-annual Executive Review Meetings
Asset Protection with Inventory Management
Scheduled Security Maintenance and Patching for Network Devices, Servers, and other Critical Hardware
Reduce calls, Conflicts, and Scheduling Difficulties with a Different Approach to Service
Friendly, On-Site Assistance
We take a different approach than most - our goal is to come to your office on regularly-scheduled assessment visits, which often eliminate future frustrations. We believe a scheduled service visit (with little interruption to your staff) is much easier to manage than waiting around for problems to arise - which for some reason always pop up at the worst times! Inevitably during these visits, staff speak up with, “Hey while you’re here, this has been bugging me. Can you take a quick look?”; or “I’m glad you’re here, we actually have a new project with a new vendor starting tomorrow and need some information.” How much more pleasant is a workday that doesn’t include missing a deadline due to some technical problem that could have been resolved in advance?
Detailed, Remote Monitoring and Management
In addition to our in-person service team, our monitoring team manages your entire technical infrastructure on a 24/7 basis from our headquarters in Columbia. We not only monitor the status of computers and servers, but also include email security management and alert strategies, backup audits and management, domain control and audit procedures, and much more.
