Computer Services

Best Security Practices For Working From Home

Due to the Covid-19 pandemic businesses have had to be pro-active in ensuring the safety and health of their employees and their customers. Many businesses have been forced to shut down. Many have had to be creative in finding a workaround enabling their employees to be productive even if they’re quarantined. To do so many have been pushed towards working from home. But a company can’t just do this without taking proper security measures and planning. If they don’t they leave themselves vulnerable to the threats to their network.

Working From Home?

Many businesses have already begun making adjustments to their staffing and work responsibilities. Companies have had to create a plan for much of their staff to work from home. In order to do that companies must take proper precautions that their network and IT devices are secure. There are many dangers that you risk to your network if you don’t take proper precautions ahead of time.

Need help updating your networking equipment?

An open network rack changed out with a new server and a new rack in Columbia, SC.

Network & Server Management Done the Right Way!

The team had an awesome time helping a customer install and configure a new server along with replacing their rack with something much more organized and secure!  Not only did we get things organized and cleaned up, we configured remote access for a new segment of the client’s users and segmented file storage.  How does your network rack look – are things easy to locate and troubleshoot?  Are there any opportunities for efficiency or profitability within your computer and systems network?  Do you need help managing your security threats and requirements? Call us today to take a look at your network and see how we can help!

What do I need to do if I have Windows 7?

Microsoft’s Windows 7 is approaching end of life (EOL), which is creating serious vulnerability for millions of people!  According to a study with MIT, 978,000 million people in 20 countries had $172,000,000,000 stolen from hackers in 2017 – that’s a lot of loot!  Seras is prepared to help with identifying vulnerabilities, preparing a plan for implementation, and getting your computers and systems upgraded and protected.  Find out what this means for you or your business!

Seras IT is Growing!

Seras IT is hiring a new IT Technician!

Seras LLC is seeking a clean-cut, personable, organized candidate who is eager to build a professional career in the Information Technology Industry.  Seras is growing its operations in the greater Columbia SC market and both Level 2 and Level 3 positions are available.

Level 3 (Primarily network and Domain Management)

Coordinate and administer enterprise system support for customers in a broad array of industries working with multiple operating systems and network configurations.  Assist with the engineering design, build, install, and implementation of both local and cloud-based systems.  Occasionally provide direct customer support across a variety of user levels including some Level 1 or Level 2 assistance OR strategic consulting services.  Troubleshoot escalated complex problems related to both hardware and software issues, monitor existing system performance, and ensure security compliance.

Minimum Qualifications: Bachelor’s degree in Information Technology Systems or related field and one year related work experience OR high school diploma and 5 years of work experience.

Salary Range: $44,000-64,000 Annually

Level 2 (Primarily workstation, printer, and basic network support)

Provide direct customer service via both on-site and remote support for Windows machines and connected network devices.  Assist with the installation or new and existing equipment, troubleshooting connectivity issues related to PC’s, printers, scanners, and other end-user devices.  Support Level 1 and 3 technicians with cabling services, service requests, and other projects.  Provide front line representation of Seras to the Columbia SC area.

Minimum Qualifications: High school diploma with a minimum of 3 years in the business service, sales, or retail industries OR Bachelor’s degree with a minimum of 1 year of related experience.

Salary Range: $22,000-42,000 Annually

To apply email your resume to info@serasrecords.com.

Disaster Preparation for the Homeowner

Seras assists businesses all over the greater Columbia SC area with computer backup and security solutions; business continuity plans; computer, server, and complete network backup systems; and much more. In advance of recent storms, we contacted all of our customers with customized security preparations related to each of their specific networks. How can the average consumer protect their systems, data, and their homes?