Customer focused IT support for your business in South Carolina.
From standard managed services programs to basic installations... we exceed customer demands all across the state of South Carolina with a focus on the Columbia and Rock Hill markets.
Our vision for Success
Earn the title of Trusted Advisor to your entire organization
Integrate Seras IT into your organizational chart for Information Technology management
Foster security and efficiency through a mutually-beneficial relationship
The Seras IT Experience…
Seras IT takes a very unique approach to your “service experience”. We understand that if you knew how to qualify the technical expertise of your service provider, then you wouldn’t need them to begin with! We also understand that you need an accessible, friendly, professional team that understands how to prioritize and empathize when things get tough. The proof is in writing - call or email us today and check out our long list of reference letters from satisfied customers.
We strive to present an experience that gives customers the feeling that we could be a large national company (organization, accessibility, professionalism, consistency), but that provides a small, local business experience (direct access to management and leadership, long-term relationships with your coordinator and technicians, low turnover, and community involvement).
Call or click now and let's get started...
ithelpdesk@serasit.com 803.233.9216
See what our customers have been saying about us…
Seras IT’s leadership has a great understanding of the big picture and their technicians are great at planning to make changes smooth and as timely as possible.
Taylor, Attorney in Columbia
We did not even think it would be possible to have such a great experience after having had many not-so-great experiences with other companies and equipment over the years. They are always pleasant, very professional, and are ready to assist at a moment’s notice.
Jackie, Director of Non-profit in Columbia
Your team has continued to deliver direction and intelligence to improve our organization’s consistency and security. It is rare to find an organization with the customer service and support that Seras IT provides.
John, VP Operations in Saluda
Getting Started…
Evaluation
Every new customer begins with a standard assessment performed by our experienced staff to determine not only potential risks or threats, but also your organization's goals. Seras IT prides itself on sharing our customers' vision for success and using that vision to help make decisions that use technology to get them there!
Adjustment and Implementation
After presenting you with a plan of action based on our initial analysis, we make necessary improvements to your systems based on our core areas of security, efficiency, and continuity. Jacks of All Trades, the service experts at Seras IT have a keen eye for everything from basic computer workstation threats to multi-rack network closets, servers, phones, camera systems, and more.
Management
We understand that after your system is back to optimal performance, you need someone to ensure that it stays healthy, secure, and efficient. Seras IT offers a variety of service options to meet the demands in businesses of all sizes. Think of us as your CIO or new IT manager and hold us accountable for all of those pesky peace-of-mind items like cybersecurity, email configurations, backup services, and more.
