In addition to specific regular reporting and recommendations that we may provide for our customers, we encourage you to take a moment to share some of these critical tech-related reminders with your staff or use them for your own personal security and efficiency. We understand that it takes both the technical management that we provide AND keeping your users vigilant when it comes to protecting your computers, servers, and your business.
Windows 11 is Coming
Remember not to automatically upgrade to a new operating system without checking in with your Seras IT team. Some of your software programs may not be compatible with Windows 11, which could cause significant downtime attempting to revert back to an older system. We also recommend a thorough look at individual machines prior to any major operating system change to make sure that they have the resources to handle any new space or processing requirements. For example, many of our customers needed to perform some minor memory or storage increases before upgrading to Windows 10.
Breakthrough Changes to Antivirus Services
Seras has partnered with Blackberry to test and roll out a new artificial intelligence-based antivirus service that is doing great things across the industry. Stay tuned for more information or contact us today to see if it may be a fit for your organization.
Printing Headaches may Continue
Microsoft Windows is continuing to release updates that affect older printers and the ability for their drivers (software connection to computers) to continue working properly. Seras has several options, however in most cases, we end up helping you find a reliable replacement for those out-dated printers that may still be in use.
Why am I Suddenly getting so much Spam?
While our team follows all industry protocols for filtering unwanted email, many of our customers are in businesses that use email correspondence to work with a variety of vendors, customers, and associates. At any random time, some entity that you work with may experience a compromised email or email -related breach, thus opening address books and contacts to malicious parties that use these new addresses to fish for critical data. Thus, the term “phishing email”. Our team is ready to assist you with the best options for responding to new phishing attempts and an influx of spam.
Managing your Growth: Are my employees doing anything risky?
Many of our smaller customers – those with only a few computers and employees – are confident that they can keep an eye on what their employees are doing on individual computers, limit access to specific data and ensure it’s protection, and control any leaks that may occur during theft or turnover. At some point, the unknowns can drive you crazy and it may be time to consider a domain environment. Without a domain, each computer in your office manages its own computer and user settings - a domain allows this control to shift to a centralized platform so that security, access, and efficiency settings can be made faster and for a larger group of people all at the same time.
There are too many benefits to list here, however an evaluation and list of potential benefits to your organization is fast, free, and easy. Domain implementation is relatively easy with little interruption to staff and does not require significant hardware or software investment. Contact us here to request more information.
